EGC India Shopping Club
EGC CLUB
User Rights & Compliance

Account & Data Deletion

In accordance with Google Play, Apple App Store policies, and the Indian Digital Personal Data Protection (DPDP) Act, you have the right to request permanent deletion of your account and all associated personal data.

Processing SLA: Within 30 Days
•
Google Play & App Store Compliant
•
Irreversible Purge

Official Web Deletion Request

Submit your registered details below. Our security desk will verify your ownership and commence the data purge.

Prefer standard email?Send directly to egcindia2016@gmail.com
Send Email

3 Convenient Ways to Request Deletion

1. Inside the Mobile App (Instant)

Open EGC India App → Navigate to Profile → Privacy & Security → Tap "Delete Account".

2. Online Web Form (This Page)

Fill the form on the left with your registered phone number or email address.

3. Direct Email Request

Send an email from your registered address to egcindia2016@gmail.com with subject "Account Deletion Request".

Data Permanently Purged Immediately:

  • Personal identifiers (Full Name, Gender, Date of Birth).
  • Residential address and location coordinates.
  • Device identifiers, push tokens, and active session logins.
  • Unused loyalty reward points and membership credentials.

Statutory Legal Retention Exceptions:

In compliance with Indian Goods and Services Tax (GST) laws, Income Tax (TDS), and anti-fraud mandates, records of completed financial payments, tax invoices, and fraud audit logs are retained for the statutory period mandated by law.

Verification & SLA Turnaround

To prevent accidental or unauthorized account deletion, our security team sends an ownership verification message to your registered mobile or email. Upon confirmation, your data will be permanently wiped from all production databases within 30 calendar days.